By using HydroJet Heroes website, contacting us, or booking our services, you agree to these Terms and Conditions.
HydroJet Heroes provides hydro jetting, drain cleaning, and related plumbing services. Service availability may vary by location.
Appointments must be scheduled in advance. We request notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to fees.
All pricing is subject to inspection and final approval. Prices may change without notice. Full payment is due upon service completion unless otherwise agreed.
Promotional offers:
Are time-limited
Cannot be combined unless stated
May have eligibility requirements
Are subject to change or cancellation at any time
All free offers are valid only with the purchase of a qualifying paid service. Free services have no cash value and may not be redeemed independently.
Complimentary bio enzyme treatment is provided only after completion of a qualifying drain cleaning or hydro jetting service. Treatment type and application method are determined at the technician’s discretion based on pipe condition and system compatibility.
Free HD video inspection is limited to post-service verification only and is not a standalone diagnostic service. Video length, accessibility, and coverage depend on pipe configuration and existing conditions.
Free estimates apply to standard residential service calls during normal business hours. Estimates requiring extensive diagnostics, specialty equipment, or commercial systems may incur additional charges, which will be disclosed prior to service.
Free nozzle upgrade applies only to qualifying hydro jetting services and is subject to equipment compatibility and technician discretion. Nozzle selection is based on pipe size, condition, and blockage type.
Free pipe condition inspection is a visual assessment only and does not constitute a full engineering evaluation, guarantee of pipe integrity, or prediction of future failures.
One free offer per service visit unless otherwise stated
Not valid with other promotions or discounts
Not applicable to emergency services unless explicitly stated
Commercial, HOA, and multi-unit properties may require separate qualification
HydroJet Heroes reserves the right to refuse or discontinue any free service if conditions are unsafe, inaccessible, or outside the scope of the promotion.
Free services are provided “as-is” and do not include warranties, guarantees, or liability beyond the paid service performed.
Customers must:
Provide accurate service details
Ensure safe access to the property
Inform us of known pipe damage or issues
HydroJet Heroes is not responsible for damages caused by pre-existing pipe conditions, hidden structural issues, or improper use of plumbing systems.
HydroJet Heroes may offer limited service warranties where applicable. Warranty terms will be provided at the time of service.
HydroJet Heroes reserves the right to update these Terms at any time. Continued use of our services implies acceptance of the updated terms.
These Terms shall be governed by the laws of the applicable state or region where services are provided.
